Kimmy
- Activité totale 20
- Dernière activité
- Membre depuis
- Abonné à 0 utilisateur
- Abonnés 0 utilisateur
- Votes 1
- Abonnements 12
Aperçu des activités
Dernière activité effectuée par Kimmy-
Kimmy a ajouté un commentaire,
Commentaire officiel For security purposes, we do not allow what we call "general" account to agents. We advised to have one account per agent just in case there are changes made in that account, or if someone use that...
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Kimmy a créé une publication,
Can I have different agents login one account?
I only have few employees in my company for sales agent and I am wondering if they can just use one account since they are really not logging in too much to Zendesk.
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Kimmy a créé une publication,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Kimmy a créé une publication,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Kimmy a créé une publication,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Kimmy a créé une publication,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Kimmy a créé une publication,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...